Effective date: August 24, 2026
Lakeland Home Flooring LLC (“Lakeland Home Flooring,” “we,” “us,” or “our”) respects your privacy. This policy explains how we collect, use, disclose, and protect information when you visit lakelandhomeflooring.com, request a free in-home estimate, contact us, or use our flooring sales and installation services.
SMS and Text Messaging Privacy
When you voluntarily opt in, Lakeland Home Flooring may send recurring text messages related to estimate requests, appointments, quotes, project updates, customer support, follow-ups, and occasional promotional offers. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for help. Consent to receive text messages is not a condition of purchase.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
Information We Collect
We may collect your name, phone number, email address, service address, project details, flooring preferences, appointment information, photographs, messages, and other information you submit. We may also collect limited technical data including IP address, browser and device information, pages visited, referral source, cookies, analytics, advertising campaign, platform, and lead-source information.
How We Use Information
- Respond to inquiries and provide free in-home estimates;
- Schedule appointments and prepare quotes, agreements, orders, and project records;
- Provide flooring sales, installation, customer service, and project updates;
- Send communications you request or consent to receive;
- Improve our website, advertising, services, and customer experience;
- Prevent fraud, maintain security, comply with law, and protect our rights.
How We Share Information
We may share information with vendors that help operate our website, CRM, scheduling, payments, analytics, advertising, and business operations; when legally required; to protect rights or safety; in a business transfer; or with your consent. These categories exclude mobile information, text messaging originator opt-in data, and consent. That information is governed by the stricter SMS non-sharing rule above and will not be shared with any third parties.
Cookies and Analytics
We and our service providers may use cookies, pixels, and similar technologies to operate the site, remember preferences, measure performance, understand advertising results, and improve services. Browser settings may be used to control cookies.
Data Retention and Security
We retain information as reasonably necessary to provide services, keep business and project records, resolve disputes, and meet legal obligations. We use reasonable safeguards, but no transmission or storage method is completely secure.
Your Choices and Rights
You may ask to access, correct, or delete personal information we maintain, subject to legal and operational limitations. Unsubscribe from marketing emails through the message instructions and from texts by replying STOP.
Third-Party Links
Our site may link to third-party services governed by their own privacy policies. We are not responsible for their content or practices.
Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect their personal information.
Changes to This Policy
We may update this policy periodically. The revised policy will be posted here with an updated effective date.
Contact Us
Lakeland Home Flooring LLC
Phone: 863-380-2445
Email: Book@LakelandHomeFlooring.com
Website: lakelandhomeflooring.com
